CANNING POWER DISTRIBUTION LIMITED

COMPANY PRIVACY STATEMENT & DATA PROTECTION POLICY

Last Updated: October 2026 

1. INTRODUCTION & DATA CONTROLLER

1.1. Canning Power Distribution Ltd ("the Company", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, process, use, store, and safeguard your personal data when you purchase our portable electrical distribution equipment, interact with our engineering teams, visit our manufacturing facilities, or use our website.

1.2. For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Canning Power Distribution Ltd is the Data Controller responsible for your personal data.

2. THE DATA WE COLLECT ABOUT YOU

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:

2.1. Identity Data: Includes first name, last name, job title, company name, and corporate registration details.

2.2. Contact Data: Includes corporate billing address, job site delivery addresses, telephone numbers, and email addresses.

2.3. Financial Data: Includes bank account details, payment card information, trade credit application data, and credit reference agency scores.

2.4. Transaction Data: Includes details about payments to and from you, purchase orders, engineering drawing approvals, test certification records, and invoice histories relating to our distribution units and cable assemblies.

2.5. Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting, operating system, and platform used when accessing our online catalogue or configuration tools.

3. HOW WE COLLECT YOUR PERSONAL DATA

We use different methods to collect data from and about you, including:

3.1. Direct Interactions: You give us your Identity, Contact, and Financial Data by filling in forms, submitting purchase orders, applying for credit facilities, or corresponding with our engineering and sales teams via phone, email, or post.

3.2. Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns via cookies and server logs.

3.3. Third Parties: We may receive personal data about your business from credit reference agencies (such as for trade credit limit approvals) and transport/logistics providers involved in heavy freight delivery.

4. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

4.1. Performance of a Contract: To register you as a new client, process your order confirmations, manufacture products to your custom design specifications, handle delivery logistics, manage payments, and administer product warranties.

4.2. Legitimate Interests: To manage our business relationship, recover outstanding debts owed to us under the Late Payment of Commercial Debts Act 1998, defend our legal rights, and improve our engineering manufacturing standards.

4.3. Legal Compliance: To comply with our statutory obligations under UK tax laws, health and safety regulations (including Section 6 of the Health & Safety at Work Act 1974), and UKCA manufacturing audit criteria.

5. DATA SHARING AND DISCLOSURES

We do not sell, rent, or lease your personal information to third parties. We may share your personal data exclusively with trusted third-party service providers who assist us in executing our contracts with you:

5.1. Transport & Freight Carriers: Designated couriers and heavy transport hauliers tasked with delivering bulky distribution hardware directly to your business premises or job sites.

5.2. Financial & Credit Agencies: Credit check providers, banking clearing systems, and legal debt recovery specialists handling account overdue processing.

5.3. Regulatory & Professional Bodies: HM Revenue & Customs (HMRC), product safety auditors checking UKCA manufacturing compliance, and our professional legal advisors.

6. DATA SECURITY AND RETENTION

6.1. We have put in place appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, altered, disclosed, used, or accessed in an unauthorized way.

6.2. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, tax, or warranty reporting requirements. By UK law, we must keep basic information about our clients (including Contact, Identity, Financial, and Transaction Data) for six fiscal years after they cease being customers for tax purposes.

7. YOUR LEGAL RIGHTS

Under the UK GDPR, you possess comprehensive rights regarding your personal information, which you can exercise under certain conditions:

7.1. Request Access: The right to request a copy of the personal data we hold about you.

7.2. Request Correction: The right to request that we correct any inaccurate or incomplete personal data.

7.3. Request Erasure (Right to be Forgotten): The right to request that we delete your personal data where there is no compelling legal or contract performance reason for its continued processing.

7.4. Object to or Restrict Processing: The right to object to us processing your data under legitimate interests, or request that we restrict processing during ongoing verification disputes.

7.5. Data Portability: The right to request the transfer of your data to another organization in a structured, machine-readable format.

8. CONTACT INFORMATION & COMPLAINTS

8.1. If you have any questions about this Privacy Statement, or if you wish to exercise any of your legal rights, please contact our data protection team via email at info@canpwr.co.uk or by writing directly to our registered head office.

8.2. You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the opportunity to address your concerns directly before you approach the ICO, so please contact us in the first instance.

9. CONTACT INFORMATION

If you have any questions regarding our privacy statement and data protection policy, please email our team at info@canpwr.co.uk